Help & Support
We'd love to hear from you. Here's how you can reach us
Manage your Booking
There’s so much you can do with our booking management. You can take control of your journey in just a few clicks. You can buy a specific meal, choose your favorite seat , add extra baggage and buy travel insurance. Additional to check your itinerary, update your email address and contact number, check‑in online. It’s easy and secure just have your booking reference and your last name ready to get started.
Airports and Terminals
To ensure that you are well prepared for your flight by finding out more information about all the airports and terminals that flynas’s fleet will take you to. The Airport and Terminal will be displayed on your flight itinerary.
Our Offices
We're always available to help you, no matter where you are.
We encourage you to book online; however, we have a network of sales office that cover the entire domestic and international cities. We ensure that you get affordable flights.
Feedback Form
Call Center
Our friendly support team is a phone call away. Get in touch at anytime if you need help with:
- New bookings
- Changing or cancelling a booking
- naSmiles related inquiries
- General inquiries
From KSA : 920001234
From Abroad : +966114349000
For Group desk: [email protected]
Government and corporate reservations: [email protected]
Contact number: 011 4078407
Duty: From: 10:00- 13:00
From: 14:00- 17:00
flynas WhatsApp
If you have any inquiry regarding our services,
WhatsApp number +966920001234
Customer Service
Serving our customers goes beyond attending to their needs in the cabin. It starts the instant they select flynas. We strive to exceed your expectations, Welcome your feedback and comments on any of our services or offerings. Talk to us in case:
- Something went wrong with your booking
- Something went wrong in your trip
- flynas website and application
- Technical support
- Feedback & suggestions
Working hours: Sunday to Thursday 9:00 am - 05:00 pm. KSA time
From within KSA 8001244999
International number : +966114349011
Email [email protected]